ErrorCodeDoctor
Samsung · Refrigerator

Samsung Refrigerator OF OF / O FF / OFF OFF error code

Difficulty: Easy · Cost: $0 · Duration: 2–5m

OF OF, O FF, OFF OFF, or scrolling temperature bars on the display means your Samsung refrigerator is in Cooling Off Mode — also called Demo Mode or Shop Mode. In this mode the lights and display work but the compressor and fans are off so the refrigerator is not cooling. This is not an error and does not require service. The mode needs to be deactivated using a button combination specific to your model.

Common causes

  • Cooling Off Mode was activated in a retail store for display purposes and was not turned off
  • Cooling Off Mode was accidentally activated via the control panel

How to fix it

  1. 1

    Locate the top two buttons on the left side of the control panel — on newer models also use the top button on the right side

  2. 2

    Press and hold these buttons simultaneously for 5 to 8 seconds until a distinct chime sounds

  3. 3

    Wait a few moments to confirm the display does not return to Cooling Off Mode

  4. 4

    If it returns repeat the button combination until successful

  5. 5

    Check your owner's manual for the exact button combination for your specific model

Related Samsung Refrigerator error codes

1

AP

The refrigerator is in Access Point mode for Wi-Fi setup — not an error

easy
2

21E

The freezer fan is not rotating when it should be

medium
3

22E / 22C

The refrigerator compartment fan is not operating correctly

easy
4

41 / 42 (with blue lights flashing)

A Family Hub system error was detected

easy

OF OF / O FF / OFF OFF error — frequently asked questions

What does the OF OF / O FF / OFF OFF error mean on a Samsung refrigerator?

The refrigerator is in Cooling Off Mode — not cooling

What causes the OF OF / O FF / OFF OFF error?

The OF OF / O FF / OFF OFF error is usually caused by: Cooling Off Mode was activated in a retail store for display purposes and was not turned off; Cooling Off Mode was accidentally activated via the control panel.

Can I fix the OF OF / O FF / OFF OFF error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2–5m.

How much does it cost to fix the OF OF / O FF / OFF OFF error?

Fixing the OF OF / O FF / OFF OFF error on a Samsung refrigerator typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my refrigerator with the OF OF / O FF / OFF OFF error?

In most cases yes, but it's best to address the OF OF / O FF / OFF OFF error soon — see the fix steps below to resolve it.