ErrorCodeDoctor
Panasonic Washing Machine U11 error code
The U11 error means your Panasonic washing machine attempted to drain but failed to empty the tub within the expected time. This is one of the most common Panasonic washing machine errors and is almost always caused by a blocked drain pump filter, a kinked or clogged drain hose, or a faulty drain pump. The filter and hose are easy to check yourself before calling a technician.
Common causes
- Drain pump filter is clogged with lint, coins, or debris
- Drain hose is kinked, bent, or blocked
- Drain hose end is submerged in water preventing proper drainage
- Drain hose is longer than 3 metres causing excessive resistance
- Drain pump has malfunctioned or failed
- Water level sensor or its wiring has a fault
How to fix it
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1
Locate the drain pump filter — usually at the front bottom of the machine — and clean out any lint, coins, or debris
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2
Check the drain hose at the back of the machine and straighten any kinks or bends
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3
Make sure the end of the drain hose is not submerged in water and is raised at least 10cm above the floor
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4
Check the total drain hose length does not exceed 3 metres including any extension
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5
Open and close the lid to reset the error and try the cycle again
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6
If U11 keeps returning after cleaning and checking the hose contact a technician to inspect the drain pump
Related Panasonic Washing Machine error codes
U11 error — frequently asked questions
What does the U11 error mean on a Panasonic washing machine?
The washing machine cannot drain the water from the drum
What causes the U11 error?
The U11 error is usually caused by: Drain pump filter is clogged with lint, coins, or debris; Drain hose is kinked, bent, or blocked; Drain hose end is submerged in water preventing proper drainage; Drain hose is longer than 3 metres causing excessive resistance; Drain pump has malfunctioned or failed; Water level sensor or its wiring has a fault.
Can I fix the U11 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 15–20m.
How much does it cost to fix the U11 error?
Fixing the U11 error on a Panasonic washing machine typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my washing machine with the U11 error?
In most cases yes, but it's best to address the U11 error soon — see the fix steps below to resolve it.