ErrorCodeDoctor
LG · Washing Machine (Front Load)

LG Washing Machine (Front Load) E7 error code

Difficulty: Medium · Cost: $0–$80 · Duration: 10–15m

The E7 error appears on LG washing machines that are installed with a SideKick pedestal washer underneath. It means either the SideKick is not correctly aligned under the front load washer or the stacking switch — the component that detects whether the two units are properly connected — is not seated correctly. This error will not appear on machines without a SideKick pedestal. Checking the alignment and stacking switch almost always resolves it without a technician.

Common causes

  • SideKick pedestal washer is not properly lined up under the front load washer
  • Stacking switch is not sitting in its correct position
  • SideKick was moved or shifted out of alignment during use
  • SideKick is being used without a compatible LG front load washer on top

How to fix it

  1. 1

    Check that the SideKick pedestal is properly aligned and centred under the front load washer

  2. 2

    Verify that the stacking switch at the back of the unit is seated correctly in its position

  3. 3

    Make sure the front load washer is sitting squarely on top of the SideKick with no gaps

  4. 4

    If the alignment looks correct but E7 persists contact a technician to inspect the stacking switch

Related LG Washing Machine (Front Load) error codes

1

OE

The washer cannot drain the water out of the drum

easy
2

IE

The washer did not fill with enough water within the expected time

easy
3

UE

The laundry inside the drum is unevenly distributed and the washer cannot spin properly

easy
4

CL

Child lock is active — the control panel is locked and cannot be adjusted

easy

E7 error — frequently asked questions

What does the E7 error mean on a LG washing machine (front load)?

The SideKick pedestal washer is not properly installed or the stacking switch is not working

What causes the E7 error?

The E7 error is usually caused by: SideKick pedestal washer is not properly lined up under the front load washer; Stacking switch is not sitting in its correct position; SideKick was moved or shifted out of alignment during use; SideKick is being used without a compatible LG front load washer on top.

Can I fix the E7 error myself?

It's possible for a moderately handy person, but budget 10–15m and expect some disassembly.

How much does it cost to fix the E7 error?

Fixing the E7 error on a LG washing machine (front load) typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (front load) with the E7 error?

In most cases yes, but it's best to address the E7 error soon — see the fix steps below to resolve it.