ErrorCodeDoctor
LG · Refrigerator (Side-by-Side)

LG Refrigerator (Side-by-Side) SS error code

Difficulty: Hard · Cost: $80–$200 · Duration: Requires professional service

The SS error means your LG refrigerator has detected a fault with the pantry sensor — the component that monitors the temperature inside the pantry or convertible compartment of the refrigerator. A short or open circuit in this sensor means the refrigerator cannot accurately read or regulate the pantry zone temperature. There are no user steps to resolve this error and the unit requires a professional repair service to inspect and replace the faulty sensor.

Common causes

  • Pantry temperature sensor has developed a short circuit
  • Open circuit in the pantry sensor wiring
  • Pantry sensor has malfunctioned or failed completely

How to fix it

  1. 1

    There are no user-serviceable steps for this error

  2. 2

    Unplug the refrigerator for 5 minutes and plug it back in to attempt a reset

  3. 3

    If SS returns after resetting contact a qualified technician to inspect and replace the pantry sensor

Related LG Refrigerator (Side-by-Side) error codes

1

OF F

Demo mode is active — all cooling has been disabled

easy
2

FS

The freezer temperature sensor has a short circuit or disconnection

hard
3

rS

The refrigerator temperature sensor has a short circuit or disconnection

hard
4

dS

The defrost sensor has a short circuit or disconnection

hard

SS error — frequently asked questions

What does the SS error mean on a LG refrigerator (side-by-side)?

The pantry sensor has a short circuit or open circuit

What causes the SS error?

The SS error is usually caused by: Pantry temperature sensor has developed a short circuit; Open circuit in the pantry sensor wiring; Pantry sensor has malfunctioned or failed completely.

Can I fix the SS error myself?

This is rated a hard fix — it often requires tools, parts, or experience, and may be safer left to a professional technician.

How much does it cost to fix the SS error?

Fixing the SS error on a LG refrigerator (side-by-side) typically costs $80–$200, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my refrigerator (side-by-side) with the SS error?

We'd recommend addressing the SS error before continuing to use the refrigerator (side-by-side), since hard-rated issues often involve a real fault rather than a minor glitch.