ErrorCodeDoctor
HP · Printer (OfficeJet)

HP Printer (OfficeJet) Firmware Update Error / 0x83c0000a error code

Difficulty: Medium · Cost: $0 · Duration: 10–20m

The Firmware Update Error or 0x83c0000a error means your HP OfficeJet printer encountered a problem during a firmware update. Power cycling the printer and attempting the update again resolves most cases. If the update continues to fail download the firmware manually from the manufacturer support page and install it using a USB connection.

Common causes

  • Firmware update was interrupted by a power failure or network issue
  • The printer lost its Wi-Fi connection during an over-the-air update
  • Firmware file was corrupted during download

How to fix it

  1. 1

    Turn the printer off and back on to attempt to recover

  2. 2

    If the error persists go to the manufacturer support page and download the latest firmware for your OfficeJet model

  3. 3

    Install the firmware update using a USB cable connected directly to your computer

  4. 4

    If the update still fails contact a qualified technician

Related HP Printer (OfficeJet) error codes

1

Paper Jam / 0x6100004a

Paper is jammed inside the printer or the print carriage is blocked

easy
2

Printer Failure / 0x610000ff

A general printer failure was detected — the printer needs to be reset

easy
3

Ink System Failure / Print System Problem / 0xc19a0003 / 0xc19a0020

A problem was detected with the ink system or printhead

medium
4

Printhead Problem / Printhead Missing or Failed / 0xc19a0003

The printer cannot detect or initialize the printhead

medium

Firmware Update Error / 0x83c0000a error — frequently asked questions

What does the Firmware Update Error / 0x83c0000a error mean on a HP printer (officejet)?

A firmware update failed or could not be completed

What causes the Firmware Update Error / 0x83c0000a error?

The Firmware Update Error / 0x83c0000a error is usually caused by: Firmware update was interrupted by a power failure or network issue; The printer lost its Wi-Fi connection during an over-the-air update; Firmware file was corrupted during download.

Can I fix the Firmware Update Error / 0x83c0000a error myself?

It's possible for a moderately handy person, but budget 10–20m and expect some disassembly.

How much does it cost to fix the Firmware Update Error / 0x83c0000a error?

Fixing the Firmware Update Error / 0x83c0000a error on a HP printer (officejet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (officejet) with the Firmware Update Error / 0x83c0000a error?

In most cases yes, but it's best to address the Firmware Update Error / 0x83c0000a error soon — see the fix steps below to resolve it.