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Epson · Printer (EcoTank)

Epson Printer (EcoTank) W-01 error code

Difficulty: Easy · Cost: $0 · Duration: 5m

Code W-01 on your Epson EcoTank printer means paper has become jammed somewhere inside. Remove the jammed paper carefully, then follow the prompt on the LCD screen to clear the error. If W-01 returns after clearing, power the printer off and back on to fully reset it.

Common causes

  • Paper became jammed in the paper path during feeding or printing
  • Multiple sheets were fed at the same time
  • Curled, damp, or incorrectly loaded paper caused a jam

How to fix it

  1. 1

    Open the printer cover and locate the jammed paper

  2. 2

    Pull the jammed paper out slowly and gently in the direction it feeds — do not tear it

  3. 3

    Check inside and behind the printer for any remaining torn pieces

  4. 4

    Close the printer cover

  5. 5

    Follow the prompt on the LCD screen to clear the W-01 error

  6. 6

    If W-01 returns turn the printer off, wait 30 seconds, and turn it back on

  7. 7

    Reload paper correctly with the guides snug against the paper edges before printing again

Related Epson Printer (EcoTank) error codes

1

E-01

A printer error has occurred — the printer needs to be restarted or checked for a jam

easy
2

E-02

A scanner error has occurred — restart the printer to clear it

easy
3

E-11

The ink absorber pad is full and must be replaced by a service technician

hard
4

E-12

The borderless printing ink pad is full and must be replaced — bordered printing still works

hard

W-01 error — frequently asked questions

What does the W-01 error mean on a Epson printer (ecotank)?

Paper is jammed inside the printer

What causes the W-01 error?

The W-01 error is usually caused by: Paper became jammed in the paper path during feeding or printing; Multiple sheets were fed at the same time; Curled, damp, or incorrectly loaded paper caused a jam.

Can I fix the W-01 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the W-01 error?

Fixing the W-01 error on a Epson printer (ecotank) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (ecotank) with the W-01 error?

In most cases yes, but it's best to address the W-01 error soon — see the fix steps below to resolve it.