ErrorCodeDoctor
Brother · Printer (Inkjet)

Brother Printer (Inkjet) Wrong Ink Cartridge error code

Difficulty: Easy · Cost: $10–$40 · Duration: 5m

The Wrong Ink Cartridge message on your Brother inkjet printer means the cartridge model number installed is not compatible with your machine. Remove the cartridge and check the model number on the packaging. Install the correct compatible genuine Brother ink cartridge for your specific printer model.

Common causes

  • An ink cartridge designed for a different Brother printer model was installed

How to fix it

  1. 1

    Remove the incompatible ink cartridge

  2. 2

    Check your printer model number and purchase the correct compatible genuine Brother ink cartridge

  3. 3

    Install the correct cartridge and press it firmly until it clicks into place

Related Brother Printer (Inkjet) error codes

1

Absorber Near Full / Ink Absorber NearFull

The ink absorber box is nearly full — service will be required soon

hard
2

Ink Absorber Full / Ink Absorber Pad Full

The ink absorber box is completely full — the printer requires service

hard
3

B&W Print Only

One or more color ink cartridges have reached the end of their life — black and white printing only

easy
4

Ink Low

The ink level is low — prepare a replacement ink cartridge

easy

Wrong Ink Cartridge error — frequently asked questions

What does the Wrong Ink Cartridge error mean on a Brother printer (inkjet)?

The installed ink cartridge model number is not compatible with this printer

What causes the Wrong Ink Cartridge error?

The Wrong Ink Cartridge error is usually caused by: An ink cartridge designed for a different Brother printer model was installed.

Can I fix the Wrong Ink Cartridge error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the Wrong Ink Cartridge error?

Fixing the Wrong Ink Cartridge error on a Brother printer (inkjet) typically costs $10–$40, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (inkjet) with the Wrong Ink Cartridge error?

In most cases yes, but it's best to address the Wrong Ink Cartridge error soon — see the fix steps below to resolve it.