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Brother · Printer (Inkjet)

Brother Printer (Inkjet) Touchscreen Init. Failed error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Touchscreen Init. Failed message on your Brother inkjet printer means the touchscreen was pressed or something was resting on it before the machine completed its power-on initialization. Make sure nothing is touching or resting on the touchscreen when plugging the machine in. If debris is stuck between the lower edge of the touchscreen and its frame insert a piece of stiff paper and slide it back and forth to dislodge the debris.

Common causes

  • The touchscreen was pressed before power-on initialization was completed
  • An object or debris is stuck between the bottom of the touchscreen and its frame

How to fix it

  1. 1

    Make sure nothing is touching or resting on the touchscreen when you plug the machine in

  2. 2

    If debris is stuck between the lower part of the touchscreen and the frame insert a piece of stiff card or paper and slide it back and forth to push out the debris

  3. 3

    Power cycle the machine and ensure nothing touches the screen during startup

Related Brother Printer (Inkjet) error codes

Touchscreen Init. Failed error — frequently asked questions

What does the Touchscreen Init. Failed error mean on a Brother printer (inkjet)?

The touchscreen was pressed before the printer finished starting up

What causes the Touchscreen Init. Failed error?

The Touchscreen Init. Failed error is usually caused by: The touchscreen was pressed before power-on initialization was completed; An object or debris is stuck between the bottom of the touchscreen and its frame.

Can I fix the Touchscreen Init. Failed error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the Touchscreen Init. Failed error?

Fixing the Touchscreen Init. Failed error on a Brother printer (inkjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (inkjet) with the Touchscreen Init. Failed error?

In most cases yes, but it's best to address the Touchscreen Init. Failed error soon — see the fix steps below to resolve it.