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Brother · Printer (Inkjet)

Brother Printer (Inkjet) Paper Size Mismatch error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Paper Size Mismatch message on your Brother inkjet printer means the paper size configured on the machine or in the printer driver does not match the actual paper size loaded in the tray. Check that the paper size on the display matches the paper in the tray, load the paper in portrait orientation, and align the paper guides to the paper size indicators.

Common causes

  • The paper size set on the machine display does not match the paper loaded in the tray
  • The paper guides are not set to the correct paper size
  • When printing from a computer the paper size in the printer driver does not match the paper in the tray

How to fix it

  1. 1

    Check the paper size setting on the machine display and make sure it matches the paper in the tray

  2. 2

    Adjust the paper guides in the tray to the correct paper size indicators

  3. 3

    Load the paper in portrait orientation (tall side in)

  4. 4

    If printing from a computer check the paper size in the printer driver settings matches the paper in the tray

  5. 5

    Press the indicated button to confirm after correcting

Related Brother Printer (Inkjet) error codes

1

Absorber Near Full / Ink Absorber NearFull

The ink absorber box is nearly full — service will be required soon

hard
2

Ink Absorber Full / Ink Absorber Pad Full

The ink absorber box is completely full — the printer requires service

hard
3

B&W Print Only

One or more color ink cartridges have reached the end of their life — black and white printing only

easy
4

Ink Low

The ink level is low — prepare a replacement ink cartridge

easy

Paper Size Mismatch error — frequently asked questions

What does the Paper Size Mismatch error mean on a Brother printer (inkjet)?

The paper size setting does not match the size of paper loaded in the tray

What causes the Paper Size Mismatch error?

The Paper Size Mismatch error is usually caused by: The paper size set on the machine display does not match the paper loaded in the tray; The paper guides are not set to the correct paper size; When printing from a computer the paper size in the printer driver does not match the paper in the tray.

Can I fix the Paper Size Mismatch error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the Paper Size Mismatch error?

Fixing the Paper Size Mismatch error on a Brother printer (inkjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (inkjet) with the Paper Size Mismatch error?

In most cases yes, but it's best to address the Paper Size Mismatch error soon — see the fix steps below to resolve it.