ErrorCodeDoctor
Brother · Printer (Inkjet)

Brother Printer (Inkjet) Connection Error / Connection Failed error code

Difficulty: Easy · Cost: $0 · Duration: 5m

The Connection Error or Connection Failed message on your Brother inkjet printer means the machine cannot establish a Wi-Fi Direct connection with your mobile device. Make sure no other devices are trying to connect simultaneously. Move the mobile device closer to the printer and remove obstructions. If using PIN method WPS ensure you have entered the correct PIN.

Common causes

  • Other devices are trying to connect to the Wi-Fi Direct network at the same time
  • The mobile device is too far from the printer or there are obstructions between them
  • An incorrect PIN was entered when using the PIN Method of WPS

How to fix it

  1. 1

    Make sure no other devices are trying to connect to Wi-Fi Direct at the same time

  2. 2

    Move the mobile device closer to the Brother printer

  3. 3

    Move the printer and device to an area free of obstructions

  4. 4

    If using PIN Method WPS verify you have entered the correct PIN

  5. 5

    Try configuring the Wi-Fi Direct settings again

Related Brother Printer (Inkjet) error codes

1

Absorber Near Full / Ink Absorber NearFull

The ink absorber box is nearly full — service will be required soon

hard
2

Ink Absorber Full / Ink Absorber Pad Full

The ink absorber box is completely full — the printer requires service

hard
3

B&W Print Only

One or more color ink cartridges have reached the end of their life — black and white printing only

easy
4

Ink Low

The ink level is low — prepare a replacement ink cartridge

easy

Connection Error / Connection Failed error — frequently asked questions

What does the Connection Error / Connection Failed error mean on a Brother printer (inkjet)?

The printer cannot establish a Wi-Fi Direct connection with a mobile device

What causes the Connection Error / Connection Failed error?

The Connection Error / Connection Failed error is usually caused by: Other devices are trying to connect to the Wi-Fi Direct network at the same time; The mobile device is too far from the printer or there are obstructions between them; An incorrect PIN was entered when using the PIN Method of WPS.

Can I fix the Connection Error / Connection Failed error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the Connection Error / Connection Failed error?

Fixing the Connection Error / Connection Failed error on a Brother printer (inkjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (inkjet) with the Connection Error / Connection Failed error?

In most cases yes, but it's best to address the Connection Error / Connection Failed error soon — see the fix steps below to resolve it.