ErrorCodeDoctor
Brother Printer (Inkjet) Comm. Error error code
The Comm. Error message on your Brother inkjet printer means a poor telephone line quality caused a communication error during a fax transmission. Send the fax again or connect the machine to a different telephone line. If the problem continues contact your telephone company and ask them to check the line quality.
Common causes
- Poor telephone line quality caused the fax connection to drop or fail
How to fix it
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1
Try sending or receiving the fax again
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2
Connect the machine to a different telephone line if available
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3
If the problem continues call your telephone company to check the line quality
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4
If using VoIP change the compatibility setting to Basic (for VoIP)
Related Brother Printer (Inkjet) error codes
Absorber Near Full / Ink Absorber NearFull
The ink absorber box is nearly full — service will be required soon
Ink Absorber Full / Ink Absorber Pad Full
The ink absorber box is completely full — the printer requires service
B&W Print Only
One or more color ink cartridges have reached the end of their life — black and white printing only
Ink Low
The ink level is low — prepare a replacement ink cartridge
Comm. Error error — frequently asked questions
What does the Comm. Error error mean on a Brother printer (inkjet)?
A poor telephone line caused a fax communication error
What causes the Comm. Error error?
The Comm. Error error is usually caused by: Poor telephone line quality caused the fax connection to drop or fail.
Can I fix the Comm. Error error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the Comm. Error error?
Fixing the Comm. Error error on a Brother printer (inkjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (inkjet) with the Comm. Error error?
In most cases yes, but it's best to address the Comm. Error error soon — see the fix steps below to resolve it.