ErrorCodeDoctor
Bosch Washing Machine E:10 / -00 / -10 / -20 error code
The E:10 error means your Bosch washing machine's intelligent automatic dosing system pump is blocked and cannot dispense detergent correctly. Put the appliance in standby mode and clean the pump unit following the instructions in your owner's manual. The intelligent dosing system can also be deactivated manually while the issue is being resolved.
Common causes
- Intelligent dosing pump is blocked with dried detergent or debris
How to fix it
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1
Put the appliance in standby mode
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2
Clean the dosing pump unit following the instructions in your owner's manual
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3
Switch the machine back on once cleaned
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4
If the error returns or the program cannot start contact a qualified technician
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5
Alternatively deactivate the intelligent dosing system manually — refer to your owner's manual for instructions
Related Bosch Washing Machine error codes
E:10 / -00 / -10 / -20 error — frequently asked questions
What does the E:10 / -00 / -10 / -20 error mean on a Bosch washing machine?
The intelligent dosing system pump is blocked
What causes the E:10 / -00 / -10 / -20 error?
The E:10 / -00 / -10 / -20 error is usually caused by: Intelligent dosing pump is blocked with dried detergent or debris.
Can I fix the E:10 / -00 / -10 / -20 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 15m.
How much does it cost to fix the E:10 / -00 / -10 / -20 error?
Fixing the E:10 / -00 / -10 / -20 error on a Bosch washing machine typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my washing machine with the E:10 / -00 / -10 / -20 error?
In most cases yes, but it's best to address the E:10 / -00 / -10 / -20 error soon — see the fix steps below to resolve it.